Success can be learned
After a brief presentation, participants had the opportunity to work on texts related to this aspect of their work; orders and returns, general terms of delivery, payment instruments in foreign trade, international conventions (INCOTERMS, certificates and documents) and the legal aspects of foreign sales agreements. In addition to the relevant vocabulary, we practised the structures and linguistic functions needed in the relevant situations (confirmation, reminders, presenting a reasoned case, asking for understanding, disagreement, dissatisfaction...)
We work in groups, pairs or individually...
Vodnikova provided one more successful workshop for its students and anyone else interested, entitled The Differences between British and American English, held on 18th Jan 2019.